Privacy Policy

Fulltech Consultant Company Limited (Business Registration: 74220084), operating under brand AI Catalyst HK (aicatalysthk.org) and product Axiom Tech, values your personal data privacy. This Policy is drafted in accordance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486, "PDPO") and explains how we collect, use, store, and disclose personal data.

We may collect the following categories of personal data: • Contact information (name, email, phone, company name) • Business information (merchant type, number of outlets, POS / acquirer / bank used) • Technical data (IP address, browser type, cookie data) • Communications (emails and WhatsApp messages you send us)

We collect personal data for the following purposes: • Providing and improving the Axiom Tech service • Handling your enquiries and support requests • Sending service-related notifications • Conducting market research and product development • Complying with legal or regulatory requirements

We do not sell your personal data. We may disclose data to the following categories of third parties: • Service providers (cloud hosting, analytics, customer support tools) • Legal or regulatory authorities (when required by law) • Acquirers (in the event of a business transfer) All third-party sharing is subject to contractual safeguards in compliance with the PDPO.

Some of our service providers are located outside Hong Kong (including the United States and Germany). When data is transferred overseas, we implement appropriate contractual safeguards in line with the model contractual clauses recommended by the PDPO Privacy Commissioner.

We implement reasonable technical and organisational measures to protect your data, including encrypted transmission (HTTPS/TLS), encrypted storage, access controls, and regular security reviews. However, no method of internet transmission is completely secure; we cannot guarantee 100% security.

We retain personal data for periods appropriate to the purpose: • Business records: at least 7 years (per Hong Kong tax ordinance) • Communication records: 2 years after query resolution • Marketing data: until you withdraw consent After the retention period, we securely delete or anonymise the data.

Under the PDPO, you have the right to: • Access personal data we hold about you (s.18) • Request correction of inaccurate data (s.22) • Withdraw consent to processing of your data To exercise these rights, please contact: privacy@aicatalysthk.org We will respond within 40 days (as required by PDPO s.19).

We may update this Policy from time to time. Material changes will be prominently announced on our website and may be notified to existing customers via email. Continued use of our services constitutes acceptance of the updated Policy.

For any privacy-related enquiries, please contact: Fulltech Consultant Company Limited Email: privacy@aicatalysthk.org Address: Room 414, 4/F, Decca Industrial Centre, 12 Kut Shing Street, Chai Wan, Hong Kong